Tara BlackRose 0 Posted October 9, 2014 Report Share Posted October 9, 2014 I have been trying for days to get into my Acct. I have forgotten my password and can NOT find where or how to reset it Please Please help me , I have gotten NO where contacting them by Email. Quote Link to post Share on other sites
sablestorm 909 Posted October 9, 2014 Report Share Posted October 9, 2014 You can try emailing Mesanna directly at mesanna@broadsword.com. Send her your account name and maybe any emails associated with the account. When did you last play? Did you play before the whole EA/Mythic master account change? Quote Link to post Share on other sites
Tara BlackRose 0 Posted October 9, 2014 Author Report Share Posted October 9, 2014 You can try emailing Mesanna directly at mesanna@broadsword.com. Send her your account name and maybe any emails associated with the account. When did you last play? Did you play before the whole EA/Mythic master account change?I stopped playing way before the switch , But my Daughter played on another acct. That I Owned, You see I have 5 Acct. tied to my Emailing address. I am so annoyed right now. I never thought it would be this hard to get back to a game that I loved playing. Quote Link to post Share on other sites
sablestorm 909 Posted October 10, 2014 Report Share Posted October 10, 2014 Did your daughter continue playing then after the switch? Do you have a Master Mythic Account and have your old UO accounts linked to it? Quote Link to post Share on other sites
Tara BlackRose 0 Posted October 10, 2014 Author Report Share Posted October 10, 2014 Two are linked , By default ... I remembered their passwords. 2 down 3 to go ... still annoyed and still cant remember the password to my Beta acct. Quote Link to post Share on other sites
Kayhynn 1,089 Posted October 10, 2014 Report Share Posted October 10, 2014 You should, in theory be able to reset the password. Quote Link to post Share on other sites
Nails Warstein 13 Posted October 10, 2014 Report Share Posted October 10, 2014 If you can log into your master account, you can easily reset your password. If you can access your master account, and want to reset that password, you must go to https://www.origin.com to retrieve your master account password, and if you never set one up before, you can set it up there, and attach those accounts to it. Quote Link to post Share on other sites
Tara BlackRose 0 Posted October 10, 2014 Author Report Share Posted October 10, 2014 Right you think it would be that easy... But its not. I have been trying to get my password for about 2 weeks now with no luck. Quote Link to post Share on other sites
Tara BlackRose 0 Posted October 10, 2014 Author Report Share Posted October 10, 2014 If you can log into your master account, you can easily reset your password. If you can access your master account, and want to reset that password, you must go to https://www.origin.com to retrieve your master account password, and if you never set one up before, you can set it up there, and attach those accounts to it.Origin do Not support UO, and They can NOT help . Quote Link to post Share on other sites
Kayhynn 1,089 Posted October 11, 2014 Report Share Posted October 11, 2014 try emailing barmstrong@broadsword.com Quote Link to post Share on other sites
Vivian Fellows 17 Posted October 14, 2014 Report Share Posted October 14, 2014 Bonnie can't do anything if the accounts are already linked to the Origin master account. If you can't remember the password to your Origin master account, you can reset it through www.origin.com. Yes, Origin can help you in regards to your master account, they just can't help you get passwords for unlinked UO accounts. If you can login to your master Origin account, you can easily reset the passwords for the linked UO accounts. Quote Link to post Share on other sites
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