In my case the perpetrator started out on one char at the event and was misbehaving terribly. He was repeatedly spamming over Queen Dawn. I *try* to RP my char at these events as a loyal knight to the queen. So I said to the "perp" "Shut thy mouth, sir or I shall be forced to take you to Fel and beat you to a bloody pulp." He took this as request to duel and immediately demanded that I duel him at once. I was advised by my guild mates and Allies do NOT duel this person under any circumstances. He is known to use cheats to steal insured and blessed items. He had even openly bragged of doing this in the global chat.
Well fate stepped in before I could answer the perp and my phone rang. I said "AFK phone" and answered my phone. During this time he kept demand that I duel him even with at least 10 or more people telling him I was AFK. When I returned to the computer he was still at Brit Bank demand we duel for suits. I told him I do not wish to duel you and recalled away.
He then began to spam in global chat that I challenged him to a duel and backed out. He refused to shut up. I put him on ignore. Well he apparently continued to rant on and on as I saw several people tell him "dude shut up she don't care, she's put you on ignore."
He then switched chars and started again. Again I put him on ignore. So he switched chars again and again I put him on ignore until my ignore filter filled up. I had to dump it to add his other chars. I finally got disgusted and logged out.
According to my own RL sister (who shares a house with me) and several guild mates he continued to rant at me AFTER I had logged and people were telling him I had logged.
There is NO point in paging a GM because this person as well as several of our other trouble makers are using something to block them from being paged on. They openly laugh about this when someone says "I'm going to page on you". Their reply is "Go ahead NO GM can touch me hahahahaha!" When you do try to page using the Harassment Option you get a message stating the character doesn't exist! If you page using the other issues option the GMs send a canned message to use the harassment option.
Since then every time I log into you this same perp and now his buddies are attacking me in global chat. If you block them they just get on a different chars. The last time I logged into game was Tuesday night. These guys WILL NOT let up. I really don't know what to do. To move my chars would cost me 500 bucks. I have 5 accounts. One has 7 developed chars, three have 6 developed chars on them and one is just a bunch of noobie chars(it just holds house #5 lol). I have offers to come play on other shards. (I will not name the shards for fear of beind followed by the perp and his "pack".)
These same trouble makers have taken over the Legends Shard forum on Stratics to the point they were openly attacking the MODERATORS!
I tried posting about this on stratics since the dev team reads uhall. I was accused of ranting and my post promptly moved to spiels N rants. That was the fourth and final time I will try to post about this issue over there. The global chat has been abused and used for abusing others since it was introduced. Stratics is more concerned in this writer's humble opinion with "kissing up" to the dev team than to have them address an issue that if left unchecked could have serious legal ramifications.
I have tried desperately in vain to communicate with EAMythic about this problem. I posted a question at ea.custhelp.com. asking for chat moderation for the global chat system. Here is a copy of the question, the pathetic answer I got and my reply to that answer. The original question is on the bottom this is as it appears in my question the only change made is I removed my phone number.
Please, please, please can we get some kind of Moderation for the Ultima Online global chat system...
Customer 07/08/2010 12:26 PM
The Moderator WILL NOT allow me to post about this problem on their forum as they simply do not believe it exists. I have tried to post about this issue 4 time and the posts are delete, locked or moved to a sub forum the dev team does not read. I have gotten marks and suspended twice from Stratics forums. What do I have to do? Fly to Virginia and speak to your dev team in person? Does anyone at EA realize that cyberbulling is illegal in most states? Do I have to bring legal action to get your attention? Please I just want to stop the bullying and harassment. I can be reached at ***-***-**** I think a conference call would be a good way to discuss this, and I will be happy to pick up the tab for the conference call.
Response (EA Rep Brutrin) 07/08/2010 04:42 AM
Greetings and thank you for your email.
Though we appreciate your comments, this level of support cannot help with these suggestions. We encourage you to post your opinions and suggestions on the appropriate forum located at UO Stratics - News - Main. Our developers frequent these boards in search of suggestions and very much appreciate your feedback.
Customer 07/06/2010 09:01 PM
Please, please, please can we get some kind of Moderation for the Ultima Online Global Chat system. I play Legends Shard(server)and since friday night I have been harassed by the same jerk. I put him on ignore and just gets on a different character and starts again. This is a common problem on many shards(servers). I have had past expirence as MIRC chat Moderator. A group of volunteer moderators pulled from your long term playerbase and over 21 yrs of age would greatly solve the problem. I have tried paging a GM but I constantly get the message the character does not exist. I love UO and I want to help it thrive but until someone gets a handle on the griefing situation people will continue to quit.
I, myself am considering closing my accounts after 8 yrs.
I have talked to three different reps. at phone support who all have been appalled and horrified that the in game customer support would not do anything. Unfortunately they could only take a report and pass it on to the CS higher ups.
I am at a loss as to what to do. Does this type of behavior exist on your shard? Does it exist in other MMOs and do their dev teams do nothing as well?
I am deeply concerned that this is snowballing straight into the court system and that this could very well spell the end of MMOs. As of right now 43 states have laws on the book making this behavior illegal. It is called cyber bullying if it directed at a person 17 or younger. If it is directed at an adult (in my case) it is called cyber harassment. As the cost of fighting such a legal battle would prompt software companies such as EA, Blizzard and others to shut down these games rather than fight a lengthy court battle.
Totally and Completely Stunned---
Jirel of Joiry