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UO Account Security Challenge Question?

- - - - - account challenge question security uo

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4 replies to this topic



    GRI Cadet

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What is the Account Security Challenge Question?

In order to add an extra layer of password security, new accounts are required to choose a security challenge question and answer. However, existing accounts can also add this feature, and we strongly recommend that all our players do so.

To add a security challenge question to your account, please do the following:

1. Visit the Account Management page.
2. Select Create Account.
3. Select Already have a member account and log in using your EA member account name.

Note: This may be different than your UO account name–in particular, older accounts may follow the pattern "uo_youruoaccountname." If, by adding the uo_ characters, your account name becomes more than 16 characters, this feature will not work. Please click the E-mail Us link to give us the complete information about your account, and a support representative will assist you.
4. The next screen should give you the option to select a security question. Follow all prompts to create a security challenge question and answer. Type carefully and choose an answer that only you would know.
5. Click Cancel. The security question will be applied to your account.

Note: If you do not click Cancel another UO account will be created.

This security question will be used whenever someone requests a password for that account. If you have forgotten your security question answer, please click the E-mail Us link, and submit a request to have your answer reset. We strongly encourage everyone to take advantage of this feature.

(can we lock this somewhere?)



    UOForums Central ManagerMith'quessir

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Stuck up top.

Good info here! Every layer of protection one can add is a good thing!

"Send lawyers, guns and money
The crap has hit the fan

Kaveros Sennald

Kaveros Sennald

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This did not work for me... All I get is a prompt for a product registration code.



    Sir Lir, Ex-UO gamer "Sé do Beatha, mo chara"

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This did not work for me... All I get is a prompt for a product registration code.

Same for me! :-(

Looks like someone screwed up somewhere... :o

EDIT: Pitr, where'd you get this?...
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    Polar Bear Queen

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This worked for me. It is NOT intuitive, as you don't click "edit acct" as usual. You act as if you're going to create a new account, then log in using your existing account. On a few of my accounts, I had to add the uo_ in front of my username (so, a username of "myuoaccount" would become uo_myuoaccount), and on others I didn't have to. Try it both ways.

Maybe, if it skips right to the product code window (that's what comes after the security question screen), you already have a security question set up?

Also tagged with one or more of these keywords: account, challenge, question, security, uo