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is the ultima online website account page down or something?

- - - - - account online page ultima website

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17 replies to this topic

#1
matty260

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i have been trying to pay for the 30 days but when i put my card number in it says this Sorry. This page is currently unavailable. Please try again later. i really want to play :(

#2
Adam

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Try clearing your cookies/temporary files and try again
And if you're using firefox, switch to Internet explorer temporarily.

#3
matty260

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im using internet explorer it keeps saying sorry this page is down or something please try again later lol its getting annoying i havent played this game in so long and trying to get back on it :)

#4
Adam

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Ah, yea try clearing cookies/temporary files.

#5
matty260

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k

#6
matty260

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i did what you said but it keeps saying something unavailable please try again later :(

#7
Adam

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Hrm
Other people got it working by doing the above, not sure what else to try
http://www.uoforums....tivation-40224/

#8
matty260

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im getting bored and i want to play this game so i wont be as bored lol i have nothin to do untill game account website comes back up :(

#9
matty260

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ok now im pissed when i try to activate my account with my debit card now it says they took 8 dollers out of me when they shouldnt have what the heck is wrong with this stupid ultima online account thingy!!!!!

#10
Adam

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That's normal, from memory
If you're reactivating, you get charged there and then, for a months service
Or did it say otherwise? You don't usually get a trial when reactivating, unless they're running some kind of promotion.

#11
matty260

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my account isnt activated and they charged me alot more it suppose to be 1 doller to activate it and my account didnt even get activated it says this ONLINE GAMES POGO/EA right next to my debit card info and its been charged to my card 8 times :(

#12
kitiara

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my account isnt activated and they charged me alot more it suppose to be 1 doller to activate it and my account didnt even get activated it says this ONLINE GAMES POGO/EA right next to my debit card info and its been charged to my card 8 times :(


It sounds to me like every time you tried again and got the "page unavailable" error, it charged you. I'd try calling EA's customer support to clear off those charges and mention to them that their web site is generating errors but still charging people. :-/ Sorry to hear you're having so much trouble.

#13
matty260

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ya but the thing is other people that are trying to activate there account is gonna start complaining to them not just me :( lol but why does this happend to me hahahaha and plus there not doing a good job fixing it lol not to be rude or anything :(

#14
matty260

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well if the debit card site isnt working then i will just buy a game time code on the internet if that doesnt work then they really got problems with the website lol

#15
Adam

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It's had issues for as long as I can remember :(
You could also try emailing Jeremy at - jdalberg@ea.com
Although there's no guarantee she'll reply/help

#16
matty260

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finally about 3 hours later it finally worked i was gonna make a new account but i said i dont think so if new account doesnt work then i will try using my old account and it worked!!! its reactivated yay :)

#17
Tabbitha

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Glad you got it working matty260.I hope you got the payments back ?

[SIGPIC][/SIGPIC]


#18
kitiara

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Good news, glad to hear it!





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