So, what I'm gathering from this thread is mostly about us not *acting* in a way that shows that we're listening to you. Is that the biggest concern?
I voted NO.
The problem is one of perception.
I do not expect, nor require direct input into every system,change,tweak.
I understand that it is EAMythic's game, I just rent access. But things should be discussed more before they introduce sweeping changes.
Just look at the way the resource change was handled. Now wether you agree with it or not. Its implementation left something to be desired. It was announced one day, placed on test center the next day, and the day after it went live to all shards.
Now I think that it was coded well, it works, I am sure it was ready weeks ago, but it is my perception that EAMythic did not want a discussion on this change, nor are they willing to have one. Outside of it not being aimed at scripters and it is to make "rare" ores/woods rarer. How is this communicating with your players?
GMs, what are they good for? Very little. It does get under my skin that better customer service was the reason for the price increase.
Why would it be so hard to have gms work online from wherever? If they have to be in the U.S. so be it. But to ask people to move to Virginia? Heck, I would take a gm job, if I could log in and work from home. Sign me up today!
Then we get to your community relations coordinator. Just what exactly is her job? The way I see it is just a public relations person (just a different title). IE to act as a go between the dev team/management of UO and it's paying customers. To relay information to the community in a timely, accurate fashion.
Why then is she not on the boards more? I can hear her defenders now, "that's not fair jeremy can't post on all the boards, all the time." Yeah? Tell me another one. Too many boards to post on? Whose fault is that? EAMythic canned the "official" fansite program. How about things change, adapt to them? Like EAMythic likes to tell the players. How many boards are there? That are truly active? I read/post on 3 (Here, Stratics, Lost Lands) are there others? If not she should be on each site reading/answering for an hour on each (If there are just these 3) . That gives her 5 hours to do what she does now. In a standard 8 hour work day. Hell, she does not want to do that? Then name an "official" site, and state while the others will be read/monitored/have interviews when available. But Questions will only be answered on site X (Thinking that it should be stratics, seems the busiest, at least to me), just pick one. Is she a programmer? No. Is she artist? No. Is she in the management section? No. Is she a server tech? No. Then if she is not here to answer questions/find out answers from the dev team, just what the heck does she do? I know she does not post as much as a community person should. And then when she does post, she often posts inaccurate/false/vague information. Which then has to be corrected.
One example : She announced that several servers were going to be down for extended maintenance. THATS ALL. Why? I had to post a question on stratics, for an clarification, which she finally answered. Because EAMythic are moving these servers to a new location. I did get flamed for wanting to know by a few people. But I noticed another thread speculating that it might be to add in new content, this was getting players hopes up that maybe finally, EAMythic was listening. So I asked, because since it was not ALL shards, I did not figure it would be new content. All the conjecture in that other thread could have easily been avoided, by simply stating the reason for the extended maintenance in the first place. This is the exact thing, I believe that the community is asking for.
I believe that the community is tired of "Soon", "You're gonna love it", "The new skill are cool", well at least I am.
To all the players, who want to say quit then, if you are so unhappy with the game. I am not unhappy with the game, but the service and the people behind it. I love UO, I intend to fight for what I think is good for the game/community. I was silent for many years, no longer will I stand mute!
*strikes* a dramatic pose : Friends, Sosarians, Countrymen, lend me your eyes. Now is the time for all goodmen to come to the aid of our beloved game! Cast off those shackles that bind you to your inactivity! Stand up and be counted, we can only survive, if we lift our collected feedbacks/questions to the man behind the curtain! We must demand answers! Free citizens everywhere must be read!
Just kind of had to joke there, I almost fell of my soapbox.