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Showing results for tags 'outages'.
Has anyone else had issues connecting with the UO Login Server LOGIN.OWO.COM? I have been fighting Bioware/Mythic e-mail Techncial Support all weekend trying to come back after a 4 year hiatus. :X They and EA Customer Support have been nothing short of hostile to my return as a paying customer. Very disappointed in the service and the absence of playing time all weekend. I am able to patch fine (compassion.uo.com) has been up throughout this entire ordeal, and my networks have been vetted, as I was able to re-connect in four years for about an hour and a half this evening from 6:00 PM to 7:20 PM CDT! =) I was happy to play but came back this evening to find the same issues... and the same trite responses from their technical "support." EA Phone support acknowledged these server outages multiple times over multiple calls on Saturday and Sunday. However from Bioware/Mythic e-mail technical support, just more denials and no assistance. > Below is there e-mail to me: Hello, We apologize, but the Ultima Online servers are currently up and active; there have been no outages such as what you are reporting. It is possible that your game client has not been updated to the most recent version. We recommend that you run the UOPatch to ensure that your client is brought up the most recent version, as not having the correct version could be what is preventing you from accessing the game. We can assure you that there have been no outages such as those that you have reported. Any available updates and information pertaining to Ultima Online is readily available on the UO Herald at Mythic Entertainment | Ultima Online | Play the 14-Day Free Trial!. If you have any further questions or would like to speak to a Technical or Billing support staff member, please feel free to reply to this email. You can contact the Technical or Billing Support departments by e-mail at [email protected] You can also contact Technical or Billing Support via help.ea.com. Click on “Contact Us” and follow the simple steps. If you are based in the US, this website allows you to leave your phone number for us to call you back. Thank you, Ultima Online Support BioWare Mythic, A Division of EA Help! :'(
Haven't been able to play a lot lately, so my gaming time is important to me. I finally get in for the the new quest. Friends guide me thru the first part. Things are going great. We hit Melissa's room. Can't seem to get a hit on her the first time she appears. So we hang out awaiting her return. BAM power goes out. ARGGGHHHH!! Forget stimulus checks, shoring up the dollar, Wall St thieves, inept leaders. The Government should provide all gamers over 50 with back up generators in case the power goes out! My heart can't take the stress!!