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Old 3rd April 2006, 05:53 PM   #1
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Airlines to Begin Charging for Amenities

WASHINGTON - Ask for a pillow and blanket to help get through a long flight and you may be out of luck. Or you may be able to buy a "comfort package" from Air Canada for $2. Like to check your luggage curbside? That could cost up to $3 a bag.

Airlines are starting to charge for many services that once were free — such as assigned seating, paper tickets and blankets. Air travelers who don't fly often may be in for some unpleasant surprises when they reach the airport this summer.

"They're going to be confused and they're going to be somewhat upset," said Kevin Mitchell, president of the Business Travelers Coalition. "Is it going to stop them from flying? No."

Intense competition from low-fare airlines along with high jet-fuel prices have led many established carriers to cut back or charge passengers for amenities.

Many airlines no longer serve meals on flights, instead charging for snack boxes and sandwiches.

Sharon Ansara, a government supervisor from El Paso, Texas, flew an American Airlines flight from Dallas to Washington Monday morning.

"We didn't even get peanuts," she said after the 2-1/2 hour flight. "They offered us a snack pack for $4. It stinks."

American spokesman Tim Wagner said that passengers have made it clear that their first priority in buying an airline ticket is price. The company offers a la carte services — such as snack packs — for those willing to pay for them.

Air Canada, which recently emerged from bankruptcy, decided against eliminating pillows and blankets, as some airlines have done. Instead, the airline decided to give passengers the choice of buying an inflatable pillow and a light fleece blanket for $2, according to spokeswoman Isabelle Arthur.

There are limits to what passengers will pay for.

American Eagle, which flies commuter flights for American, experimented in January with charging passengers for soft drinks.

"They evaluated customer response," Wagner said. "The customer response was, 'No, we don't want to pay $1 for a soft drink.'" The test ended, he said.

Some services once taken for granted are now viewed as amenities as the burden of ticketing now falls on the passenger with the home computer instead of airline employees.

Talking to an airline reservation agent instead of booking a ticket on the Internet will add $5 or $10 to the price of a ticket. A paper ticket instead of a computer-generated one will cost $20 or $30 for a domestic flight.

Passengers are also finding that the limits on baggage size and weight are lower, and that airlines are enforcing them. For most airlines, passengers are charged at least $25 for a bag that weighs more than 50 pounds. A third checked bag will cost $80 on many airlines.

Some airlines are now even charging to reserve seats with extra legroom.

United Airlines charges $24-$99 to sit in the Economy Plus section, which has five extra inches of leg room.

Some international carriers also charge for aisle or bulkhead seats. Northwest Airlines in March began charging $15 for exit rows some forward aisle seats.

Carol Mundt, a retiree who lives in the Washington area, travels frequently for visits and vacations. She heard about Northwest's new seat assignment charges.

"I was appalled that they would charge me for my aisle seat," she said while waiting to pick up a friend at Washington's Reagan National Airport.

Northwest spokesman Kurt Ebenhoch said Northwest has to be able to compete against low-cost airlines like Southwest, which doesn't assign seats at all.

Southwest, which carried more people in the U.S. than any other airline, doesn't charge for a la carte services, with the exception of overweight and oversize bags.

A soft drink, a bag of pretzels and a changed ticket don't cost extra, said Southwest spokesman Ed Stewart.

But Southwest doesn't offer services such as assigned seating or keeping an eye on an unaccompanied child who's making a connection.

Continental Airlines is one of the few that still offers hot meals on domestic flights.

Sandy Gorie, 45, a real estate project manager, lives in Cleveland and takes Continental to Washington on Monday mornings and returns on Friday nights.

"I've been doing this since November and my Continental experience has been great," she said.
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Old 3rd April 2006, 06:06 PM   #2
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Re: Airlines to Begin Charging for Amenities

If I have to fly, I usually try to get one of the seats to the front. I'm really tall, and trying to cram my legs into a space built for someone who is about 4'5 sucks. Lovely to know I get chaged more now for being taller. Or what about someone who may be claustrophobic, and has to have an aisle seat?
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Old 3rd April 2006, 09:47 PM   #3
 
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Re: Airlines to Begin Charging for Amenities

I always buy snacks at a convenience store on the way to air port and a six pack of beer. Put it all in a clear plastic bag and then in my carry on. 50% of the time I can get the beer through security. The other times they confiscate it. At least I get to pick out my own snacks.
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Old 3rd April 2006, 10:33 PM   #4
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Re: Airlines to Begin Charging for Amenities

It's such crap....we buy our snacks before we get on too.

Although on Air Canada we got some snacks...nothing special but they were there. As long as they dont start charging me for drinks I'll be ok. I'll be mad is they start asking for $2 for that little cup of pepsi and ice.
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Old 3rd April 2006, 11:10 PM   #5
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Re: Airlines to Begin Charging for Amenities

I haven't flown in awhile... and I'm with Thradia.. if I get charged $2 for 4 oz of pepsi... I would pretty much tell them where to stick it...
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Old 3rd April 2006, 11:15 PM   #6
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Re: Airlines to Begin Charging for Amenities

I don't pay to fly...I crawl under security until the person I'm with gets through then I hide in their bag.
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Old 3rd April 2006, 11:15 PM   #7
 
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Re: Airlines to Begin Charging for Amenities

Quote:
Originally Posted by Thradia
I'll be mad is they start asking for $2 for that little cup of pepsi and ice.
They serve soda on the airlines? Oh.. wait, never mind.. gotta have something to mix bourbon with. That's right. *nods* :grin:
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Old 4th April 2006, 07:21 AM   #8
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Re: Airlines to Begin Charging for Amenities

The best are the international flights. The last time I came back on a deployment, I got separated from the rest of my group, and had to fly commercial, while they flew chartered aka. military chartered flight on a crappy civilian plane. Well, the lady knew I was coming back from a deployment, and hooked me up with booze the whole trip home. Now I normally do not drink anymore, too many biker club years forgotten cause of that, but she still made the ride comfortable. I had over 12 bottles of seagrams and countless beers.. hehe.. All free, and the meals are all still free too.

Best part of the whole deployment was the trip over there, we got upgraded from Florida to England to 1st class. It was great. It reminded me of that Seinfeld episode where he got upgraded but Elaine had to stay in coach. We were like "more of everything!!" We were able to use our laptops to watch our own movies, cause they had power outlets. It was a very comfortable and memorable flight.

Nothing compares to my flight early morning Sept 11, 2001. I was on a flight from Chicago to Seattle, and we got the messege over the speakers that there was some sort of "natonial disaster" and we were re-routed to Alaska. We had no idea what was going on, so we were clueless for about 6-8 hours, not knowing anything about what was going on, or if it could be on our plane and thats why we were being diverted. That was a flight I wont ever forget.....
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Old 4th April 2006, 02:57 PM   #9
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Re: Airlines to Begin Charging for Amenities

Quote:
Originally Posted by Adri
If I have to fly, I usually try to get one of the seats to the front. I'm really tall, and trying to cram my legs into a space built for someone who is about 4'5 sucks. Lovely to know I get chaged more now for being taller. Or what about someone who may be claustrophobic, and has to have an aisle seat?
I have about the same problem. I am 6'3" and I am a BIG guy, my shoulder width is usually about the size of two seats(well almost). So it makes the flight very uncomfortable for me and anyone next to me.
Thankfull Air Canada figured this out, so they bumped me towards the front where there was less people and I got to have a whole row to myself LOL. But they originally tried putting me next to a 70 year old lady in a 2 seat row LOL, the Granny started freaking out. I almost told her to shut up because she was being extremely rude to ME.
Well that was my last experiance on Air Canada. Haven't flown since thank god.
But yes the leg room is ALWAYS a problem, normally if I have the chance to I will take up 2 seats and just sit cross legged.
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