Tabbitha

Our Adam [ a northern experession in UK] reported a new KR patch yesterday, and while wandering around Stratics I came upon a huge thread all about the new patch.

It started with a post by Tazar UO Moderator who mentioned the following problem.

I am excited about the new patch improvements to KR and eager to try them. I have been playing KR about 40% of the time fairly successfully (aside from some severe lag when in my way-over-crowded house)... up until now.

After today's patch, I am no longer able to log into KR! I 2x click the icon and get a blank screen... one min... two min.... five min... and still a black screen. Finally, I am dumped back to my desktop.

Anyone else having this problem?

~~~~~~~~~~~~

Jeremy was soon on the case

Black screen as in, full screen but no graphics? (it's not like it just doesn't respond?) What are your system specs like?


E. Jeremy Dalberg
UO Community Coordinator
EA Mythic
www.uo.com

~~~~

Tazar responded with his specs as asked and his thanks



Yes. A full black screen with no graphics whatsoever. When I hit the windows key that takes me to a windowed mode, I see a full black screen with my task bar at the bottom. On the task bar are two items... "(uo symbol) UOKR" and "(uo symbol) Warning!" if that helps at all.

Thanks for the quick response too. As always, you are on top of it! NOW FIX IT PLEASE!!!!! rofl



This opened up the flood gates [ 4 pages worth in a single day] *grins*

I have picked out those important ones and will update with answers/solutions as they are given.

~~~~~~~~~~~~~~~

Wolfie can log in fine ,but has no control over the character.

....I try and take it one way and it runs in complete random circles where ever it decides it wants to go. Little hard to play a game when you can't control where you are going.

While Hawthorne tells us

Same problem here - was working fine before the patch.

I double-click to start the program and the patch screen loads fine. After clicking 'Ok' to proceed says 'Ultima Online Is Loading...' for a few seconds then goes to a solid black full-screen.

Alt-tabbing shows the UO client running and 'Warning!'.

The 'Warning' message says: "Could Not Create Hardware Renderer: Click OK to try software emulation. Please note this will seriously degrade performance".

After clicking 'Ok' to this it gives the following message: "Could Not Create Game Renderer. Please verify that your video card meets the minimum hardware requirements and that you have the latest drivers installed."

This system is using a Radeon X800 - 256MB (Drive Ver: 8.31.0.0). Graphics card isn't anything great - but it's well above minimum specs. I'll check to see if UO:KR runs on my other PC in a bit.

~~~~

Kiminality ,having had the same problem as Tazar posted how she fixed the problem.Although it wasnt the end of her issues.


I fixed that problem.

I edited the UserSettings.xml file to change full screen and windowed resolutions to 1024x768.
That lost me the windows frame, but had it loading.
Being prone to irrational action when I haven't had coffe in a while, I culled the contents of the settings folder, and it works now.
Though, I can't seem to get dual monitor to work.
I'll wait until someone else figures it out

~~~~


AilishD has the opposite problem but asks

I actually have the opposite results in full screen - worse performance. I always have my windowed mode maximized - I hate anything not looking "perfect and symetrical" so, yeah ...

Anyway, Kimi, where did you locate said file to change? I suspect that if I can do that, I can recover it and get back where I need to be! lol

~~~~

Kiminality

In "My Documents\EA Games\Ultima Online" I think the file is called UserSettings.xml

~~~~

viper592 patched fine but is left with no sound although the graphics are fine.

~~~~

One happy punter AilishD replied

WOOT! I love you Kimi!!!

Others - search files and folders for UserSettings.xml Then edit the file, right at the top where it says fullscreen "true" to read "false"

Problem solved!

~~~~

Kiminality adds

Oh, and I can go into and out of fullscreen quite freely following my destructive "fix"
I'll try quitting in full screen and re-entering...
Retrospectively watch this space...
Failed.

It seems to be loading the game in full screen that's the problem.
System is
Intel Core2 Duo T7500 (2.2Ghz)
2Gb RAM
Nvidia GeForce 8600M GT
edit: XP Pro

If it matters, the problem occurs with Laptop display (1600x900) and CRT (1280x1024@75hz), and both displays running individually (no work-around by jiggering with displays).

~~~~

Dean478

I think the patch notes were incorrect, NOW it's a green blur when I move around... it's as if my monitor's response just went from miliseconds to minutes!

Very stuttery when running through a town as well. I never had issues with KR till now.

So far:

-Blurred motion
-Motion stutter
-Broken audio
-Broken full screen (when launching)

Specs:

Processor: Intel Core 2 Duo 1.85 Ghz
Motherboard: Gigabyte 965P-DS3
Memory: 2 GB Corsair XMS DDR2
Video Card: NVIDIA GeForce 8800 GTX
Audio Card: Creative Sound Blaster Audigy 2 ZS
Operating System: Windows Vista Home Premium

All software is up to date.

~~~~

Jeremy was able to solve 1 of the issues mentioned

OK, so:

- The "no sound" issue - we actually had a fix for it, but it got overlooked for this patch. We're scheduling that now.

- The "black screen" thing: has anyone else confirmed that clearing your user settings folder fixes it? does clearing your user settings fix it even after you set it back to fullscreen and restart? and is anyone seeing the problem in windowed mode?

E. Jeremy Dalberg
UO Community Coordinator
EA Mythic
www.uo.com

~~~~

Lord Sir Scott showed his dissapointment

I Think you should not have to mess with this to play full screen. this patch was bugged and EA Should send in a patch imo.
Patch your Patch...
i wonder why any Programers would create programing that make me have to go changeing my drivers or make me have to go digging in a config to make it work..
i get to pay them to do this if i recall..
very dissapointing...

~~~~

Francesco82

The giant beatle issue is still there! (running sideways and disappearing)

~~~~

viper592 had some positive things to say too.

On a side note: The client is nice and zippy! speed wise in windowed mode.
Once we get our sound back, and full screen for those who want it, I think this is going to be a very nice patch....

The Legacy art, and backpack are nice too....Which is what I am running now...

KR is using just under 200MB of ram, and holding steady.,,, further updates as news happens

Edit: After 15 to 20 minutes of running around and gating from facet to facet (doing escorts) The map disappears, its open but you cannot see it... I am playing in Windowed mode.

~~~~


OK, we're working on the full screen issue, but we won't be able to fix it tonight - in the meantime, go into "My Documents", "EA Games", "Ultima Online", "User Data" and open the usersettings.xml file in a text editor.

In the first line under "Graphics", change fullscreen="true" to fullscreen="false", then save the file.

(Thanks for everyone who pointed that out, I'm just ripping it off to put up on the Herald )

The sound issue we hope to fix tonight, as that fix was already in the can.

E. Jeremy Dalberg
UO Community Coordinator
EA Mythic
www.uo.com

~~~~

Magwart wants to know

I cannot patch KR or 2D. I get the following error;


Error reading okay message from socket
Wrong protocol version
Could not connect to a patch server
Make sure you have an active connection to the Internet via an ISP or a direct connection.
Your client may not be the most recent version.
You may be able to play the game with your current client.
Check http://www.uo.com/ for help on resolving patching issues.
Click OK to play the game or Cancel to abort.




Any ideas on how to fix this?

~~~~

well done viper592 for fixing one problem yourself.

OK I figured out my Radar Map Problem....

The KR client is allowing the Left Click mouse to stick, and when I am tabing between applications it moves the map off the screen where you cannot see it.
And I must say this mouse button stickiness is rather annoying,,,

~~~~

Original poster Tazarposted his thanks.

Thanks for the workaround Kimi.

And thanks for confirming it Jeremy.

KR does seem much faster and more responsive. I am looking forward to testing it thoroughly.

I have a large rune library with close to 500 rune books on bench-bookcases on the first floor of the house. Until today, It would be a painful 2 min as I totally lagged out as the items slowly loaded. Now, I am able to move freely as the items load and they are now loading in 20 seconds or so. It's not perfect, but it is playable!

I'd be interested in seeing the results of one of those 2D/KR speed test laps around Luna now.

~~~~

AilshaD cant beleive the speeds

God, I feel like a speed hacker now I keep running past my door, teleporters, etc. Its almost TOO responsive!

I like it so far, tho. With the legacy art laid onto the KR background it feel a bit more familiar and might be easier to work with for me now!

~~~~

Crystaisnt letting the devs off that lightly though

Objects are still taking way too damn long to load, and dont seem to be remembered once they go offscreen. If you go to magincia, it takes about 5 secnods for everything to load, you run for a bit, tjhen have to stop for the next bit to load, then if you run back wto where you were before, everything that was loaded before reloads.

And can we please get a way to turn off the scrolling clouds? I find them annoying.

Also.. the "click on a static item for name" text doesnt stick to the item, it scrolls with the window.. so for example, you can make "tile roof" text float over a tree if you move after you click it.

And how about making legacy container mode have "right click anywhere on gump to close" rather than a tiny invisible strip along the top? And also give us independant gump resizing for them because they're all too damn big (as in, seperate from the UI scaler, because the rest of the UI is fine but these arent)? Also be able to MOVE the gumps by clicking and dragging anywhere (because right now you have to click said invisible bar)?

Could we get legacy art items to be scaled 1:1 in freeform containers too please? right now they get scaled up liek the KR stuff, which looks ugly.

Incoming players/creatures/houses still cause lag bursts above what 2D would have, and houses still take way too damn long to load.

Also can't seem to get the legacy art to display in a crisp 1:1 ratio.. it always looks blurry. :|

AND Bulletin Boards, Books, Spellbooks, and Runebooks and so on don't have legacy art gumps. They need to.

~~~~

Jeremy soon solved that though.


You should be able to right-click anywhere on the edges - the "non-item" area - on the legacy gumps to close them.

E. Jeremy Dalberg
UO Community Coordinator
EA Mythic
www.uo.com

~~~~

Ahhhhhhh,realisedCrysta

You are right apparently. Still, being able to right click to close ANYWHERE on them would be better.

Sorry for saying it was working a way that it wasn't. ^^:

~~~~

The right-click-for-context-menus system prevents us from implementing full right-click-to-close. It's a tradeoff, I know it bugs a lot of people.

E. Jeremy Dalberg
UO Community Coordinator
EA Mythic
www.uo.com

~~~~

Francesco82noticed this problem with the backpack.

Thank you, happy to see the issue will be fixed soon.

Anyway.. I have just found another small issue. With the legacy container option turned on... Armories look really bad:



Other containers I have tried are fine.

~~~~

thats all to post for today.

Check back for updates regularly though,and please leave your feedback on how you are finding the new patch .

/Tabbitha

__________________

Tabbitha

Im back sooner than expected,with another issue I found on a ]url=http://boards.stratics.com/php-bin/uo/showflat.php?Cat=&Number=7508056&page=0&view=collapsed&sb=5&o=&fpart=1]seperate thread,[/url]which I am posting here to keep it like a FAQ on the latest patch



Cant create new Characters after patch!

Trying to make a new swordsman on Napa and well, I cant make him! the screen keeps freezing at the Creating CHaracter screen!

Any ideas?

~~~~~~~~~~~~~~~~~~~

What options are you trying? (Hair, face, skills) Does it work on any other shard?

E. Jeremy Dalberg
UO Community Coordinator
EA Mythic
www.uo.com

~~~

ive tried on three diff shards all with different hairs and stuffs. Nothing =(

~~~~

Which client?

E. Jeremy Dalberg
UO Community Coordinator
EA Mythic
www.uo.com

~~~~

2d of cource!

~~~~

Hmm, I just created a char with no problem on 2d on test center... are you choosing "advanced" or using a template?

~~~~

i tried advanced chars, i tried manual ones, i tried different skills i tried this and i tried that, just don tknow!


~~~~

Juast as Jeremy posted this though


Hmm, can you email me your account name? (jdalberg AT ea DOT com) If no one else can repro this, it might just be you

E. Jeremy Dalberg

~~~~

OP was posting this

okay i just made on on atl! So i dont know what the heck was going on

~~~~

However,malice123 also tells us

I can create , but only can login with new characters , uokr crashes on me on my main shards : UOKR version.


~~~~

Hmm, where are your characters located, malice? Different places, or are they all in your house, or what?

E. Jeremy Dalberg

~~~~

malice123

Ok , I figured it out sorta , the only one I'm having a problem with is the one character logged out on the safe side of Magincia , not on event area , others load fine..


5 (at house) outa 6 ( event area) load and login fine , side note the one that cant log in is my 6th character , once I try to login the 6th character it crashs , now it wont let me log in , get the network error , another character is logged in message..SoI guess the character is hitting server..



~~~~

We await further reports/solutions.

__________________