source taken from UO.UHall


Comment

On the request of SanyaEAMythic, here's a thread specifically for those who ordered the 9th aniversary box and have not yet recieved it.

Please post the following details:

* Where your ordered the game from
* The date when you placed the order
* How many you ordered
* ...and where you live


This should help them get an idea of the specifics of the problem, so that they can track it down and try and make sure you all get your copies!

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Please use the source link above to post if your one of those who havent yet received your codes/boxes...tabbitha]

source taken from UO.UHall


Thread :- Wilki need your expertise dealing with the EAstore

Comment

still having problems with the eastore and my 9th anny purchase,, They have been claiming my orders are in final processing to be shipped for the past week how long does it take to process a shipping order, so for the past couple I've been trying tog et them to just cancel the damn orders since I can buy it in the stores now (a local walmart has 10 copys), first they told me they couldnt but they did finally cancel and refund one of them, but they wont cancel the other,, they claim they already canceled it but on the website it still says future ship and they took the money from my CC for it again yesterday this is getting to be very very annoying this is the worse customer service I've run into,, all I want now is my order canceled and my money refunded, I have tryed the emails thru the support website but they are doing me no good they dont seem to be paying attention to what I am writing in these emails I've been getting the same generic reponse everytime and the issue still isnt solved, is there someone other than the support email page or the 866-543-5435 number I can talk too becasue like I said they are doing me no good

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Jeremy_EAMythic UO Community Coordinator

Shadowspirit, send me a PM with your email address and any incident #s you have so I can help out.

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