Greetings From the New Director of Community

**Adam** · 04-12-2007, 02:54 PM

Greetings From the New Director of Community

Jeremy Dalberg
04 Dec 2007 15:54:23 Greetings All,

I’m Robert Mull, the new Community Relations Director for EA Mythic. I oversee the work our team of Community Coordinators do for Warhammer Online (James Nichols), Dark Age of Camelot (Missy Hatch and Joanne Laroche) and Ultima Online (Jeremy Dalberg). They are a great team and I am lucky to have inherited them.

As a gamer who got his start in MMOs with the Ultima Online beta, being allowed to support the same community that made that game so enjoyable to me is a real pleasure and I feel like I have come full circle. Since then a decade has passed and I have played countless MMOs. A few of these became part of my daily routine for years as I worked to found guilds, build cities, run player-events, engage in pvp conflicts, roleplay, and be an active member of the gaming community. While the games have changed over the years, the real draw for me has always been the people. A strong well-supported community makes good games great.

Prior to coming to EA Mythic, I worked at Wizards of the Coast supporting brands such as Avalon Hill, Axis & Allies, Dreamblade, Duel Masters and other products. I learned many lessons there that I have brought with me to EA Mythic, but first and foremost is that you have to be honest and open with your community.

In the coming months you will be hearing much more from me. I want to continue and extend the reputation EA Mythic has built for integrity, honesty and quality in community and customer support. Our job here is to be the voice of the community inside EA Mythic and the voice of the people working hard at EA Mythic to the community. The Community Relations team is a feedback loop and our goal is making the community better, day by day. I, for one, take that job very seriously and enjoy it immensely.

I look forward to talking to you all on the boards and at Road Trips, conventions and other public events.
Bob

**Queen Mum** · 04-12-2007, 04:12 PM

"A strong well-supported community makes good games great."

That is very true and I hope he really believes it. We have heard it before from several Community Directors/Reps... one to many times ... and yet they seem to respond to only naysayers, bullies and thumbsucking whiners ....

But lets be positive ... and hope Bob believes in Quality voices over Quantity

*hopes he likes fresh baked cookies too*

**Tukaram** · 04-12-2007, 04:54 PM

Hopefully he will be a good one.

Kind of off-topic because I don't know if Mr Mull is in this video.......

Garaba posted on Stratics a link to this video he found on YouTube.

~Edit~
Wow I typed in a link and got the whole video! (when I click Preview it shows a link) Sorry guys.

Calell · 04-12-2007, 07:32 PM

LOL I'm pretty sure I saw Tim (Draconi) and Nick (Dragonhead)...Is the singing one GrimmOmen?... o.0

**Tabbitha** · 05-12-2007, 02:58 AM

I choked at these words a bit

Quote:

I want to continue and extend the reputation EA Mythic has built for integrity, honesty and quality in community and customer support.

BUT

GREETINGS to you Mr.Director 'Bob' and best wishes in your new role [ not that I suppose for one moment you will ever get to know/read these boards]

However,its always good to have 'new' blood,and I am slightly encouraged by the fact you are one of the original UO beta player s from days gone by.

~~~~~~~~~~~~~~~~~~~~~~~~~

GREAT catch on the vid clip Tukuram, well done.

That was fun to watch

**Gnomy** · 05-12-2007, 03:06 AM

He sounds like a great guy! Hope he will visit us here at uoforums as well!

**Tukaram** · 05-12-2007, 05:07 PM

I want to *continue and extend* completely repair the reputation EA Mythic has built for integrity, honesty and quality in community and customer support.

There is that better?

(I really tried to add strikethrough but couldn't find out how)

Angelica_3MT · 05-12-2007, 07:01 PM

I didn't see Draconi in there. But Leurocian, Dragon and Grimm are in there.

Pennywise · 30-12-2007, 01:10 PM

D-d-d-damn, I wanted dat j-j-job.

04-12-2007, 02:54 PM	#1 (permalink)
Adam Owner Join Date: Oct 1990 Posts: 5,652 Thanks: 12 Thanked 113 Times in 38 Posts My Mood:	Greetings From the New Director of Community Posted to uoherald.com: Greetings From the New Director of Community Jeremy Dalberg 04 Dec 2007 15:54:23 Greetings All, I’m Robert Mull, the new Community Relations Director for EA Mythic. I oversee the work our team of Community Coordinators do for Warhammer Online (James Nichols), Dark Age of Camelot (Missy Hatch and Joanne Laroche) and Ultima Online (Jeremy Dalberg). They are a great team and I am lucky to have inherited them. As a gamer who got his start in MMOs with the Ultima Online beta, being allowed to support the same community that made that game so enjoyable to me is a real pleasure and I feel like I have come full circle. Since then a decade has passed and I have played countless MMOs. A few of these became part of my daily routine for years as I worked to found guilds, build cities, run player-events, engage in pvp conflicts, roleplay, and be an active member of the gaming community. While the games have changed over the years, the real draw for me has always been the people. A strong well-supported community makes good games great. Prior to coming to EA Mythic, I worked at Wizards of the Coast supporting brands such as Avalon Hill, Axis & Allies, Dreamblade, Duel Masters and other products. I learned many lessons there that I have brought with me to EA Mythic, but first and foremost is that you have to be honest and open with your community. In the coming months you will be hearing much more from me. I want to continue and extend the reputation EA Mythic has built for integrity, honesty and quality in community and customer support. Our job here is to be the voice of the community inside EA Mythic and the voice of the people working hard at EA Mythic to the community. The Community Relations team is a feedback loop and our goal is making the community better, day by day. I, for one, take that job very seriously and enjoy it immensely. I look forward to talking to you all on the boards and at Road Trips, conventions and other public events. Bob __________________ Question: If you can't say anything nice should you really say nothing at all? Answer: If you weren't asked for your opinion then keep a lid on it. But if asked, be tactful as possible but be honest.

04-12-2007, 04:12 PM	#2 (permalink)
Queen Mum Lady and Supreme being of the rolling pins! Join Date: Mar 2005 Shard: Sonoma Posts: 2,810 Thanks: 19 Thanked 30 Times in 9 Posts My Mood: Blog Entries: 7	Re: Greetings From the New Director of Community "A strong well-supported community makes good games great." That is very true and I hope he really believes it. We have heard it before from several Community Directors/Reps... one to many times ... and yet they seem to respond to only naysayers, bullies and thumbsucking whiners .... But lets be positive ... and hope Bob believes in Quality voices over Quantity hopes he likes fresh baked cookies too

04-12-2007, 04:54 PM	#3 (permalink)
Tukaram Old & grouchy Join Date: Apr 2004 Shard: Great Lakes Posts: 1,501 Thanks: 0 Thanked 2 Times in 2 Posts	Re: Greetings From the New Director of Community Hopefully he will be a good one. Kind of off-topic because I don't know if Mr Mull is in this video....... Garaba posted on Stratics a link to this video he found on YouTube. ~Edit~ Wow I typed in a link and got the whole video! (when I click Preview it shows a link) Sorry guys. __________________ Tuka Kinsmen are born. Friendship is a gift of the gods.

04-12-2007, 07:32 PM	#4 (permalink)
Calell Red-Headed Stepchild Join Date: Dec 2006 Shard: Sonoma Posts: 609 Thanks: 10 Thanked 17 Times in 15 Posts My Mood:	Re: Greetings From the New Director of Community LOL I'm pretty sure I saw Tim (Draconi) and Nick (Dragonhead)...Is the singing one GrimmOmen?... o.0 __________________ "When the first baby laughed for the first time, the laugh broke into a thousand pieces and they went skipping about and that was the beginning of faeries." ~Sir J.M. Barrie

05-12-2007, 03:06 AM	#6 (permalink)
Gnomy Forum Legend Join Date: Sep 2006 Shard: Snowbourn - LOTRO Posts: 2,230 Thanks: 14 Thanked 3 Times in 3 Posts My Mood: Blog Entries: 2	Re: Greetings From the New Director of Community He sounds like a great guy! Hope he will visit us here at uoforums as well! __________________ Player of: Demos[Tre], Geronimo aka Gnomy[-V-], Geraldimo[A^K], Rookie[DJs] LOTRO: Coinchin Fur Foot - Snowbourn Server, Guild: House of Sosarian Travellers

05-12-2007, 05:07 PM	#7 (permalink)
Tukaram Old & grouchy Join Date: Apr 2004 Shard: Great Lakes Posts: 1,501 Thanks: 0 Thanked 2 Times in 2 Posts	Re: Greetings From the New Director of Community I want to continue and extend completely repair the reputation EA Mythic has built for integrity, honesty and quality in community and customer support. There is that better? (I really tried to add strikethrough but couldn't find out how) __________________ Tuka Kinsmen are born. Friendship is a gift of the gods.

05-12-2007, 07:01 PM	#8 (permalink)
Angelica_3MT Join Date: Sep 2007 Posts: 15 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Greetings From the New Director of Community I didn't see Draconi in there. But Leurocian, Dragon and Grimm are in there.

30-12-2007, 01:10 PM	#9 (permalink)
Pennywise Crumbpicker Join Date: Sep 2007 Shard: Legends Posts: 92 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Greetings From the New Director of Community D-d-d-damn, I wanted dat j-j-job. __________________

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