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Old 7th March 2007, 07:38 AM   #1
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EA CS Lead - Spada - provides an important posty note!!

UO U.Hall Subject: EA Customer Service Number ...

In response to Ponce DeLeon who submitted the following inquiry ...
Quote:
Originally Posted by Ponce DeLeon

Does anyone know an EA Customer Service Number that will actually get me a customer service rep to talk to? I've tried the one listed on UO.Com's website and it's completely automated.
I have to talk to someone because this is the second time they've taken unauthorized amounts of money out of my credit card. A few weeks ago, they took out roughly 30$ and put it back a couple days later. Now, they've taken out roughly 50$ and I need to know what's going on.

Quote:
Originally Posted by Spada

Hi Ponce, just call the 866-543-5435 say "My Account" then "No" when asked if this is for Pogo, and then simply say "Agent" and you'll be connected to an agent.

Sorry this was confusion or caused some trouble.
___________________________
Marco "Spada" Sederquist
Global EA Customer Support Lead
Player Relations
Electronic Arts
*Currently not accepting PM's
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