Anyone get a message like this? (Password Email)

**Queen Mum** · 5th April 2007, 01:33 PM

cybrdragon posted this important question on Stratics UO U.Hall regarding an email received about their UO account ....

Quote:

It appears to be legit but, how weird. I'm afraid to do what it says without calling EA first. Could this be a fix for the previous pw issues? Or is this a clever attempt by someone to get my account info? I'm wondering if my pw was changed.. my email could have been changed too... if i request pw and it goes to a new email.. my account is toast. But then again, if they already got into my account on that site, then they have my pw already. So I guess maybe it IS legit? Confused.

Account and gamemaster name deleted for privacy.

Hello,

I am contacting you to inform you that I have reset the password for your [deleted] account, due to a possible breach of account security. We have verified that the account was not compromised in any way and has not been accessed by any unauthorized individuals, but we would prefer to err on the side of caution in a situation like this. You can retrieve your password by going to https://account.ea.com/myacct/uo/uo-hub.jsp?skin=uo and selecting the ‘Edit Acct’ link and then clicking on the ‘Forgot your password?’ link. This will send the new password to your registered email address, and you can then change it to a new password of your choice.

I apologize for any inconvenience this may cause, but we felt it was in the best interest of your account security to follow this course of action. If you have any questions at all, you can contact us via email by going to http://support.ea.com and submitting an email to the UO support team or you can call our account support team at 1-888-854-4446.

Thank you,

[deleted]

Senior GameMaster
Customer Support Department
Electronic Arts

Silvani responds to the poster and informs us that ....

Quote:

Hi Cybrdragon,

I just wanted to let you know that the email is legitimate. You do not have anything to fear from that email. However it is always a good idea to go to the UO site directly to change your password or get your password sent to you just incase someone 'spoofs' the email.

I just wanted to clear up any fears you may have. :cheesy:

- Silvani
UO Assistant Producer

**Silverfoot** · 5th April 2007, 01:36 PM

Hmmm, that's a totally new system to me. Then again they did say in NYC that they were working on a lot of security things that they won't talk about. I do remember password issues being part of the discussion.
But that was over a month ago about the time limit on my old memory.:grin:

uorunehouse · 12th April 2007, 05:45 PM

exactly right only use offica; sites u type in...

5th April 2007, 01:36 PM	#2
Silverfoot Mith'quessir Join Date: Mar 2005 Shard: Chesepeake Posts: 2,082 Blog Entries: 3 Thanks: 72 Thanked 57 Times in 31 Posts	Re: Anyone get a message like this? (Password Email) Hmmm, that's a totally new system to me. Then again they did say in NYC that they were working on a lot of security things that they won't talk about. I do remember password issues being part of the discussion. But that was over a month ago about the time limit on my old memory.:grin: __________________ "Careful what you wish for, You just might get it all.... And then some you don't want"

12th April 2007, 05:45 PM	#3
uorunehouse Rune Librarian of Sonoma Shard Join Date: Jun 2006 Shard: Sonoma Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Anyone get a message like this? (Password Email) exactly right only use offica; sites u type in...

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