Did you open your profile and confirm that your account age is showing up correctly? If it is over 6 months and you haven't received the bonus yet, then you should page.

so with that if i paged on it would i then lose the option of going 255 for my chars that have only munched a 20? or would i have the ability to munch a +25 and have it put the cap at 255?

The +5 Stat Bonus and Stat Scrolls are completely separate from each other. You can still use a +25 to get to 255.

ok but i have one char that has munched a +25 and the rest have munched +20's would the ability to go to 255 still be available if i munch +25's on those chars that have munched +20's?

I wouldnt use a +25 on any of the chars that have already used +20s unless they already show a Stat cap of 250. Wait till after the recieve the +5 before you use a +25 and then yes, they should go right on up to 255.

The reason I say that using a +25 might not be a good idea is because my friend reactivated his account and got the +5 stats on all but 2 of his characters. Those characters did not get the +5 stats from AoS but had used +25 Stat Scrolls.

It does not matter what order you take the bonuses in. You can get to 255, there is no route to take which denies you this.

so then my one char that already munched a +25 is screwed then? as far as getting the 255 stat cap

Like I said, its worth paging on but Im guessing itll be a pain to get if you even can.

Ill check my buddys chars when I get home (if I can remember his pass) and see if either of his 2 that didnt get it got it yet....