verifying account

19-09-2006, 08:42 PM

decided to come back and give UO a try so I bought the ML upgrade, reactivated my account,.. double checked in the account management that everything is showing as it should,.. I patched to 5.0.4d but I get stuck at the verifying account screen.

I disabled my firewall,.. any suggestions?

thanks

Damin · 19-09-2006, 08:51 PM

What is the message you get?

Terrance · 19-09-2006, 08:55 PM

Are you on a wireless network and getting interference that affects sending/recieving large packets? Whenever I get interference from my cordless phone (same frequency as my wireless network) it's enough to keep me from being able to log in all the way, but not enough to stop web browsing.

Are you trying to log in under 2D or 3D mode?

19-09-2006, 09:02 PM

2d client and Im using a netgear router, but the PC im trying to log in on is plugged directly into the router

Terrance · 19-09-2006, 09:11 PM

And it just hangs at "Verifying Account"? You're not getting any type of message as Damin posted above?

20-09-2006, 05:44 AM

yep, it just hangs at verifying account

Kratos Aurion · 20-09-2006, 07:48 AM

Try viewing my reply to Sio's thread here

Maybe you can help with my connection problem...

20-09-2006, 07:21 PM

Also try my reply to the above post. Quoted here for convenience:

Quote:

I'm guessing you use a router to connect to the internet ? This is the likely explanation for your problem. You will need to open up ports 7775 and 7776 on your router and point them to your UO computer's network IP address. My friend had this problem and this solution fixed it. Worth a try

20-09-2006, 10:45 PM

re installing fixed it thank you very much everyone

Gravitate · 06-11-2007, 02:58 PM

Quote:

Originally Posted by inferno

Also try my reply to the above post. Quoted here for convenience:

Hi there,

I have a similar problem and was wondering how I open up ports and on my router? I can get to enter the port start (7775?) and port end (7776?) but I don't know what a port map is. As soon as auto patch comes up it goes to not responding and eventually comes up with the message:

Could not connect to patch server 159.153.197.91:8888
Could not connect to a patch server
Make sure you have an active connection to the Internet via an ISP or a direct connection.
Your client may not be the most recent version.
You may be able to play the game with your current client.
Check http://www.uo.com/ for help on resolving patching issues.
Click OK to play the game or Cancel to abort.

Does this sound like a port forwarding problem to you guys? (it works fine at my GFs house with her modem so I figure it has to be my router or ISP?)

Cheers

Gravitate · 07-11-2007, 12:40 PM

I managed to open the ports but it didn't help so I pratted about with ipconfig/flushdns and my firewall (zone alarm) and it suddenly started working. This all happened last night and I just got in from work looking forward to a good go on ultima at last and it's doin it again and it's driving me mad! AHHHHH! Does anyone have any suggestions at all apart from shooting my laptop?

**Adam** · 07-11-2007, 12:43 PM

Oof, no idea man

I've never had the port issue and my router has a built in firewall and everything.
Hrm, have ya tried running UO with zonealarm turned off?

19-09-2006, 08:42 PM	#1 (permalink)
berkhalter Guest Posts: n/a My Mood:	verifying account decided to come back and give UO a try so I bought the ML upgrade, reactivated my account,.. double checked in the account management that everything is showing as it should,.. I patched to 5.0.4d but I get stuck at the verifying account screen. I disabled my firewall,.. any suggestions? thanks

19-09-2006, 08:51 PM	#2 (permalink)
Damin Don't Panic! Join Date: Jul 2006 Shard: Atlantic Posts: 528 Thanks: 0 Thanked 0 Times in 0 Posts	Re: verifying account What is the message you get?

19-09-2006, 08:55 PM	#3 (permalink)
Terrance Banned Join Date: Mar 2006 Shard: Napa Valley Posts: 539 Thanks: 0 Thanked 0 Times in 0 Posts	Re: verifying account Are you on a wireless network and getting interference that affects sending/recieving large packets? Whenever I get interference from my cordless phone (same frequency as my wireless network) it's enough to keep me from being able to log in all the way, but not enough to stop web browsing. Are you trying to log in under 2D or 3D mode?

19-09-2006, 09:02 PM	#4 (permalink)
berkhalter Guest Posts: n/a My Mood:	Re: verifying account 2d client and Im using a netgear router, but the PC im trying to log in on is plugged directly into the router

19-09-2006, 09:11 PM	#5 (permalink)
Terrance Banned Join Date: Mar 2006 Shard: Napa Valley Posts: 539 Thanks: 0 Thanked 0 Times in 0 Posts	Re: verifying account And it just hangs at "Verifying Account"? You're not getting any type of message as Damin posted above?

20-09-2006, 05:44 AM	#6 (permalink)
berkhalter Guest Posts: n/a My Mood:	Re: verifying account yep, it just hangs at verifying account

20-09-2006, 07:48 AM	#7 (permalink)
Kratos Aurion Join Date: Aug 2006 Posts: 175 Thanks: 0 Thanked 0 Times in 0 Posts	Re: verifying account Try viewing my reply to Sio's thread here Maybe you can help with my connection problem...

20-09-2006, 10:45 PM	#9 (permalink)
berkhalter Guest Posts: n/a My Mood:	Re: verifying account re installing fixed it thank you very much everyone

07-11-2007, 12:40 PM	#11 (permalink)
Gravitate Join Date: Nov 2007 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Re: verifying account I managed to open the ports but it didn't help so I pratted about with ipconfig/flushdns and my firewall (zone alarm) and it suddenly started working. This all happened last night and I just got in from work looking forward to a good go on ultima at last and it's doin it again and it's driving me mad! AHHHHH! Does anyone have any suggestions at all apart from shooting my laptop?

07-11-2007, 12:43 PM	#12 (permalink)
Adam Owner Join Date: Oct 1990 Posts: 5,641 Thanks: 12 Thanked 107 Times in 37 Posts My Mood:	Re: verifying account Oof, no idea man I've never had the port issue and my router has a built in firewall and everything. Hrm, have ya tried running UO with zonealarm turned off? __________________ Question: If you can't say anything nice should you really say nothing at all? Answer: If you weren't asked for your opinion then keep a lid on it. But if asked, be tactful as possible but be honest.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
10th anniversary gifts to trade on old GL account to new Catskill account	Mobidoy	Great Lakes	0	26-09-2007 08:40 PM
Looking for a UO account and willing to trade a WOW Account	simple69	Trade Forum	7	24-07-2007 06:10 PM
New Account!	alanvn7	Trade Forum	1	02-05-2007 11:41 AM
I get stuck at the verifying account screen.	Prometheus	UO Ask a question	15	05-01-2007 07:47 AM
Account Age	Cabe Bedlam	UO Ask a question	3	09-10-2006 11:21 PM