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Old 13th June 2007, 03:27 PM   #21
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Re: Is my UO life over?

Waiting patiently, still no answer no reply no nothing. I would appreciate at least a reply or something. Been waiting 2 days.
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Old 13th June 2007, 03:31 PM   #22
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Re: Is my UO life over?

Quote:
Originally Posted by chirker View Post
Waiting patiently, still no answer no reply no nothing. I would appreciate at least a reply or something. Been waiting 2 days.
don't forget this is ea were talking about where patience is there only virtue
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Old 22nd June 2007, 09:34 PM   #23
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Re: Is my UO life over?

Soldier???? Crikies....

Really sorry for the disaster.. hope you were able to somehow get relief.. ... you know... 'say it isn't so..." sorry....

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Old 22nd June 2007, 11:11 PM   #24
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Re: Is my UO life over?

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Originally Posted by chirker View Post
Waiting patiently, still no answer no reply no nothing. I would appreciate at least a reply or something. Been waiting 2 days.
Any word? WE reported this directly to jeremy. SHe should have done something by now.

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Old 23rd June 2007, 05:20 PM   #25
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Re: Is my UO life over?

I got a reply,

Greetings,

Thank you for contacting Ultima Online Support.

This issue does not appear to be the intent of the game design. We would request that you send us the details of this issue so that our QA team can investigate this. The detailed steps to perform or activate this issue will assist the QA team to identify and get any such issues resolved. You can send these details by visiting http://www.uo.com/mailBug.html and completing the form there. Complete bug reports should contain the following information:

Client Version Number: This is located at the bottom of the main UO login screen.
Server Name:
Detailed Bug Description: (step-by-step, tell us what you did and what happened)
Date/Time of Occurrence:
Location: (Sextant coordinates, facet, and city location)
On-site references: (If you spoke with any official OSI representative, what was his/her name and what were you told?)

It is extremely important to include the necessary steps to recreate the issue, thus allowing the QA Team to promptly review it. We do recommend that you try to be as concise as possible when sending in reports as well. Try to tell us only those steps that were necessary to recreate the issue. Please Note: QA team does not respond to bug reports, but we assure you that they dedicatedly check out each and every bug report sent to them for possible issues.

We appreciate your concern and report of this issue. Thank you for your assistance in this regard. If you have any additional questions, please let us know. Take care.

and this reply,

Greetings!

Thank you for your email. Sadly, we are not able to assist you with this situation as we do not yet support kingdom reborn. If you are having an issue you with kingdom reborn, please submit feedback regarding your issue, or submit a bug report. I am sorry I am not better able to assist you at this time. Thank you for playing Ultima Online. Be well!

Thank you

EA. Rep. Bearkly
Player Relations
Electronic Arts


Now I basically gave up, I phoned, emailed etc... nothing...Didn't realize KR wasn't supported lol. I explained many times what has happened, dunno if it has been fixed? maybe i'll check and let ya know. But it's when you try to highlight the 6th char slot, and it doesn't. I sentscreen shots full explaination etc and they want stuff i've sent and told them many many times. Been a big run around with no help at all.
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