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Old 24th March 2008, 10:21 AM   #1
Jeremy_EAMythic
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Contacting Me

Hey, all! I'm going to go ahead and turn off my PMs here, because I have enough trouble keeping up with one inbox, let alone several. Here's a list of ways to get a hold of me for all the possible reasons you might want to:

For general gameplay feedback, opinions, suggestions, complaints, etc:

The Feedback Forms (These go to my inbox, but formatted all nicely - please use it! Feedback forms generally don't get a direct response, due to volume, but I read and log every one.)

For Customer Service or billing issues:

First, make sure you've submitted a ticket and/or a GM Review. If you've gone through the channels and need further help, email me at jdalberg AT ea DOT com.

To get an event or announcement listed in the Five on Friday:

jdalberg AT ea DOT com, and please put FOF: as the start of the subject line - that'll make it easy to find when I'm putting the content together.

Bug/exploit reports:

The Feedback Forms have a category for bugs, or you can email uobugs AT ea DOT com. Feel free to CC me if you feel that it's super-urgent or an exploit - we do reward the first report of a serious exploit whenever we can, and I can light fires under various people if it's a critical one - not that Mesanna needs much help crackin the whip, most days. (Note: Bug reports do not get responses, due to volume. They do get read, logged, and prioritized daily.)

If you can't figure out what to do, or who to talk to, just shoot me an email. I'm sometimes not the fastest about responding - I get a LOT of email - but I read everything, and I respond as fast as I can, barring serious cases of brain-leaking-out-ears. If you don't get a response within a week, then probably my brain has leaked out my ears, and feel free to resend. My



*edited to add what was omitted from above*

If you don't get a response within a week, then probably my brain has leaked out my ears, and feel free to resend. My mother trained me to respond well to nagging

(Mods, feel free to sticky this if you'd like.)

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E. Jeremy Dalberg
UO Community Coordinator
EA Mythic
www.uo.com

Last edited by Tabbitha; 24th March 2008 at 07:37 PM. Reason: added some text from original post
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Old 24th March 2008, 10:24 AM   #2
TheScoundrelRico
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Re: Contacting Me

All I have to say is give us thieves some love. Other than crate thieves, PvP have received no love from the developers since before publish 16. We have really been delegated to playing on Siege Perilous. Please talk with the rest of the developers and try to help us out. I know plenty of people with cancelled accounts due to the fact, our beloved profession as for the most part...bitten the dust...la
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Old 24th March 2008, 10:29 AM   #3
Warsong of LS
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Re: Contacting Me

so long and thanks for all the fish?

so are you turning off you pms from the other fourm(s)?

not that I expect an answer. farily sure of the answer anyways.

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Old 24th March 2008, 10:38 AM   #4
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Re: Contacting Me

From Stratics

Quote:
This is a long-overdue change, and hopefully one for the better. After a year and a half of being really bad at keeping up with my Stratics PMs, I'm going to turn them off. If you need to reach me, there are better ways! (If you have a PM in my box, I'm going to go through them this week and respond/file/delete as appropriate. If you still need a response by next Monday, follow the below contact guidelines!)
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Old 24th March 2008, 10:41 AM   #5
UOForums AdministratorAdam
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Re: Contacting Me

Quote:
I get a LOT of email - but I read everything, and I respond as fast as I can, barring serious cases of brain-leaking-out-ears. If you don't get a response within a week, then probably my brain has leaked out my ears, and feel free to resend.
Ah that explains the 5+ unanswered emails I sent over the last 6 months RE our interview with Chris

Ah well.
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Old 24th March 2008, 04:05 PM   #6
Magister_Returns
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Re: Contacting Me

Thieves. 'Nuff sad.

...la

(before Rico could say it)

~M
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Old 24th March 2008, 07:11 PM   #7
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Re: Contacting Me

I thinjk Jeremy has done the right thing rather that having unread messages that back up to the point where they get missed or become just too much to cope with.

We can still contact her via email,which I am guessing most people who send PM's will do anyway.

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Old 24th March 2008, 08:47 PM   #8
TheScoundrelRico
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Re: Contacting Me

Quote:
Originally Posted by Magister_Returns View Post
Thieves. 'Nuff sad.

...la

(before Rico could say it)

~M
Haha, you missed the first reply in the thread. ...la
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Old 24th March 2008, 09:56 PM   #9
Magister_Returns
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Re: Contacting Me

Curses!
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