Any help here with account activation

cichy101 · 15-03-2008, 11:16 AM

Been trying to fricken activate an account for 6 hours now... i get all the way to the end to submit after putting my card info in and it says "sorry that page is currently unavailable try again later"

**Adam** · 15-03-2008, 11:39 AM

I had the same problem when trying to activate a freebie account for a wedding in UO
I never got past it
Only thing that was suggested to me, was to use IE and not Firefox
If not, contact their support department

Amazes me a billion dollar corporation can't get something so simple like that, working for everyone.

Calell · 15-03-2008, 03:41 PM

I wasn't even using a freebie code when I went to reactivate mine, just trying to put in a new card # and it took days to get the page to work

Cymbria Devereux · 15-03-2008, 04:07 PM

I know I had to clean my cache and cookies, plus history log on my system, and then it FINALLY worked for me. Now when I run into the problem, I do this and it's fine. Please don't ask me to explain why it worked, just that it did.

Risso · 16-03-2008, 09:05 AM

What code are you using? I had problems with the FREEKR code or whatever on the account management site but it seemed to work ok when I used one from Fileplanet.

**kitiara** · 17-03-2008, 11:50 AM

Quote:

Originally Posted by Cymbria Devereux

I know I had to clean my cache and cookies, plus history log on my system, and then it FINALLY worked for me. Now when I run into the problem, I do this and it's fine. Please don't ask me to explain why it worked, just that it did.

I had the same problem once and clearing my browser cache and restarting the browser worked for me too. (I use Firefox).

15-03-2008, 11:16 AM	#1 (permalink)
cichy101 Join Date: Mar 2008 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Any help here with account activation Been trying to fricken activate an account for 6 hours now... i get all the way to the end to submit after putting my card info in and it says "sorry that page is currently unavailable try again later"

15-03-2008, 11:39 AM	#2 (permalink)
Adam Owner Join Date: Oct 1990 Posts: 5,641 Thanks: 12 Thanked 107 Times in 37 Posts My Mood:	Re: Any help here with account activation I had the same problem when trying to activate a freebie account for a wedding in UO I never got past it Only thing that was suggested to me, was to use IE and not Firefox If not, contact their support department Amazes me a billion dollar corporation can't get something so simple like that, working for everyone. __________________ Question: If you can't say anything nice should you really say nothing at all? Answer: If you weren't asked for your opinion then keep a lid on it. But if asked, be tactful as possible but be honest.

15-03-2008, 03:41 PM	#3 (permalink)
Calell Red-Headed Stepchild Join Date: Dec 2006 Shard: Sonoma Posts: 606 Thanks: 10 Thanked 15 Times in 13 Posts	Re: Any help here with account activation I wasn't even using a freebie code when I went to reactivate mine, just trying to put in a new card # and it took days to get the page to work __________________ "When the first baby laughed for the first time, the laugh broke into a thousand pieces and they went skipping about and that was the beginning of faeries." ~Sir J.M. Barrie

15-03-2008, 04:07 PM	#4 (permalink)
Cymbria Devereux Join Date: Jun 2007 Shard: Chessie Posts: 178 Thanks: 0 Thanked 1 Time in 1 Post	Re: Any help here with account activation I know I had to clean my cache and cookies, plus history log on my system, and then it FINALLY worked for me. Now when I run into the problem, I do this and it's fine. Please don't ask me to explain why it worked, just that it did. __________________

16-03-2008, 09:05 AM	#5 (permalink)
Risso Join Date: Jan 2008 Shard: Europa Posts: 61 Thanks: 1 Thanked 1 Time in 1 Post	Re: Any help here with account activation What code are you using? I had problems with the FREEKR code or whatever on the account management site but it seemed to work ok when I used one from Fileplanet.

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