Ultimate Online Forums
Go Back   Ultimate Online Forums > Ultima Online > Ultima Online General Discussion

Ultima Online General Discussion Forum for general chat on UO.

 
Thread Tools
Old 6th September 2007, 04:58 AM   #1
Akane
 
Akane's Avatar
 
Join Date: Sep 2007
Posts: 5
Gold: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Akane is unknown
Account Billing Problem

Hi,

I have got a problem with submiting billing info.
Me and my friend want to try new graphic at KR, so I go to uo.com, download client, click on this link: www.ultima-registration.com and try to register EA member account. I fill form, send it and... page just refresh and nothing else happend...

After a lot of spend time over this problem, I simply get registration at https://account.ea.com/reg/create-ac...aco&skin=eacom, I use same informations and after first submit, I was registered... uff...

Ok... Then I goes back to www.ultima-registration.com , log in and fill billing info. Everthing was all right, registration was successfull and I log into game.

And now that harder part of that... As I sad before, I have got friend of me, who want to play too... So he makes EA member acc same as me, but when he send billing info (same as mine, he haven't got credit card), he gets error, that it was unsuccessfull and he may try it later...
Later was day after this and when he send form again, nothing happend, just refresh of page with billing info form - no error, no warning, just form - same problem as that member registration.

We tried register new acc, edit acc, I tried another web browser, another system - nothing help

I hope, anyone here can help.
Sorry for noobish english.
Akane is offline   Return to Top Reply With Quote
Old 6th September 2007, 07:13 AM   #2
Forum LegendVepl
Forum Legend
 
Vepl's Avatar
 
Join Date: Oct 2006
Shard: Lake Superior
Posts: 3,641
Gold: 571
Thanks: 0
Thanked 0 Times in 0 Posts
Vepl The EstimableVepl The EstimableVepl The EstimableVepl The EstimableVepl The EstimableVepl The EstimableVepl The EstimableVepl The EstimableVepl The EstimableVepl The EstimableVepl The Estimable
Re: Account Billing Problem

Welcome to UO Forums and soon to UO Akane

Your friend will have to have a credit card to registar. He can then cancel auto renew. Also want to tell you that KR though released is still rough around the edges. Probably would be better calling it a beta yet . So if you have a lot of problems running it download the 2D client and try that.

Vepl

Divider


Another Quality Job by Atlas607

Vepl is offline   Return to Top Reply With Quote
Old 6th September 2007, 07:34 AM   #3
UOForums AdministratorSilverfoot
Mith'quessir
 
Silverfoot's Avatar
 
Join Date: Mar 2005
Shard: Chesepeake
Posts: 2,284
Gold: 10,914
My Mood:
Blog Entries: 7
Thanks: 171
Thanked 138 Times in 80 Posts
Silverfoot the HonestSilverfoot the HonestSilverfoot the HonestSilverfoot the HonestSilverfoot the HonestSilverfoot the HonestSilverfoot the HonestSilverfoot the HonestSilverfoot the HonestSilverfoot the HonestSilverfoot the Honest
Re: Account Billing Problem

If he's using your credit card, it's might be possible the address information needs to be the same. Just guessing here. Best bet is to call I think.

Divider



"Careful what you wish for, You just might get it all....
And then some you don't want"
Silverfoot is offline   Return to Top Reply With Quote
Old 6th September 2007, 09:27 AM   #4
Gyvalor
collecter of death robes
 
Gyvalor's Avatar
 
Join Date: Nov 2006
Shard: Pacific & Lake Austin
Posts: 287
Gold: 3,101
Thanks: 1
Thanked 7 Times in 4 Posts
Gyvalor is unknown
Re: Account Billing Problem

I believe Silverfoot is correct. I even think you have to have your Email attatched to his account, but I am not positive about that.

Divider

Gyvalor is offline   Return to Top Reply With Quote
Old 6th September 2007, 09:37 AM   #5
UOForums AdministratorAlly
The Couch Hottie
 
Ally's Avatar
 
Join Date: Aug 2004
Shard: Lake Austin, Atlantic
Posts: 4,420
Gold: 3,072
My Mood:
Thanks: 36
Thanked 10 Times in 10 Posts
Ally the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the Good
Re: Account Billing Problem

Yup make sure your friend is putting the same address as your credit card. The email address doesn't have to be the same. If you still can't register, I'd follow Silverfoot's suggestion and call them. That's what I had to do when I was having trouble making my account on the website.

Divider


Lilypie 1st Birthday PicLilypie 1st Birthday Ticker
Ally is offline   Return to Top Reply With Quote
Old 6th September 2007, 10:22 AM   #6
merth
"Can Set Custom Title"
 
merth's Avatar
 
Join Date: Nov 2006
Shard: Set AoC
Posts: 1,719
Gold: 1,123
My Mood:
Blog Entries: 4
Thanks: 20
Thanked 70 Times in 56 Posts
merth the Honestmerth the Honestmerth the Honestmerth the Honestmerth the Honestmerth the Honestmerth the Honestmerth the Honestmerth the Honestmerth the Honestmerth the Honest
Re: Account Billing Problem

Friends acct has to have different acct name as well, each acct has to have a specific name.
merth is offline   Return to Top Reply With Quote
Old 6th September 2007, 10:38 AM   #7
UOForums Lead ModeratorSolidchrome
† Virtual hero- real life geek †
 
Solidchrome's Avatar
 
Join Date: Jul 2007
Shard: europa
Posts: 1,007
Gold: 1,457
My Mood:
Thanks: 55
Thanked 69 Times in 35 Posts
Solidchrome the HonestSolidchrome the HonestSolidchrome the HonestSolidchrome the HonestSolidchrome the HonestSolidchrome the HonestSolidchrome the HonestSolidchrome the HonestSolidchrome the HonestSolidchrome the HonestSolidchrome the Honest
Re: Account Billing Problem

Hi Akane
Everone else answered your question so..welcome to UO Forums!

Divider

Tovladian Soltyr- "..then I saw it was Solid and I was like "Ah ok" because we all know he's not the most complete box of crayons.."

Solidchrome is offline   Return to Top Reply With Quote
Old 6th September 2007, 12:37 PM   #8
StumpLT
 
StumpLT's Avatar
 
Join Date: Jul 2007
Posts: 18
Gold: 61
Thanks: 0
Thanked 0 Times in 0 Posts
StumpLT is unknown
Re: Account Billing Problem

How much I need pay in month? I want start to play

Divider

Yes, I am still Noob
StumpLT is offline   Return to Top Reply With Quote
Old 6th September 2007, 12:57 PM   #9
UOForums AdministratorAlly
The Couch Hottie
 
Ally's Avatar
 
Join Date: Aug 2004
Shard: Lake Austin, Atlantic
Posts: 4,420
Gold: 3,072
My Mood:
Thanks: 36
Thanked 10 Times in 10 Posts
Ally the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the GoodAlly the Good
Re: Account Billing Problem

Monthly subscription is $12.99

6 months subscription is $59.99

Divider


Lilypie 1st Birthday PicLilypie 1st Birthday Ticker
Ally is offline   Return to Top Reply With Quote
Old 7th September 2007, 02:32 AM   #10
Akane
 
Akane's Avatar
 
Join Date: Sep 2007
Posts: 5
Gold: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Akane is unknown
Re: Account Billing Problem

Thank for replies at first...

I put absolutly same billing info including name, surname, adress, city, post code etc and it's same as before... Just refresh of page and no error message... Friend tried another credit card, then mine and same problem. Form just not sended.

Our accounts names are different of course..

And Vepl.. KR is just client, but problem is with account creating. I just select wrong part of forum, sorry

Ok, I will tell friend of me, that he must call...
Akane is offline   Return to Top Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Billing Question LLionheart Ultima Online General Discussion 2 6th August 2007 06:08 AM
14 day trial account problem. lukasz117 Ultima Online General Discussion 3 25th June 2007 07:18 AM
Message from Account and Billing Support Ally UO News & Developer's posts 0 25th October 2006 01:01 PM
Question bout Billing? TattooedLioness Ultima Online General Discussion 1 11th October 2006 12:50 PM
Problem making my account Flea Ultima Online General Discussion 9 1st May 2006 01:09 PM


All times are GMT -6. The time now is 01:01 AM.


Powered by vBulletin
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
Template-Modifications by TMS
vBCredits v1.4 Copyright ©2007 - 2008, PixelFX Studios