ok heres what I based my understanding on from
ORIGIN - Ultima Online - Playguide Quote:
NON-PARTICIPANTS
Characters who are not in a faction will not be able to perform beneficial acts (such as healing, curing, etc.) on non-criminal or murderer characters in a faction if the target has received lawful damage from another player. The status of being lawfully damaged by someone (on someone that is attacked) is cleared when they reach full health. For example, if Player A was in the Shadowlord faction and was attacked by player B in the Council of Mages faction, this is considered lawful damage and player A would have the "lawfully damaged by" status. Players outside of a faction will still be able to attack a character in a faction, but can receive a murder count if they do so (unless other systems allow this attack, such as guild wars).
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My understanding is that you cannot get help from others during an attack, and got the impression that if you were not under attack you could recieve aid, I am willing to accept I could be understanding this wrong. So I recommend anyone considering joining factions to check the playguide out on uo.com as it could cause some issues for charecters and seeing as it takes 3 days to ressign from a faction its not something to try lightly just to see if it makes a difference in the vanguard situation.