Just a pre-note (I previously owned Mondain's Legacy, no longer have the CD-Key)

Hey some of you may remember me from a few years back, I am/was True Strike on the Europa Shard.

I've longed to return to Britannia and after reactivating my account today I was prompted with a requirement for an upgrade code which I unfortunately never had. I inserted a Free 14-Day Trial Code and when patched and ready to play I logged in and found all my characters on the Europa Shard... missing.

Any help/ideas would be much appreciated

Many Thanks