posted to UO Herald by Jeremy Dalberg on 18 Oct 2007 @ 21:55:08

UPDATE 6:54PM PDT:




UPDATE 5:54PM PDT: All issues should be resolved at this time. *wipes sweat off brow* What a day! Apologies for the excitement, everyone.

UPDATE 3:57PM PDT: It appears that this issue may also affect patching the KR client, as well.

UPDATE 3:50PM PDT: It worked for a little while; we're getting reports of login issues again with the West Coast servers. Investigating!

UPDATE 3:18PM PDT: The network issue with the west coast servers should be resolved. Thanks for your patience!

UPDATE 3:03PM PDT: We believe we've narrowed down the problem and are working on a solution. Stay tuned!


Many people are reporting that they can't log in to shards on the West Coast (for a list of shard physical locations, click here)

We're investigating, and will post updates as we get them.

Friday, October 19 updates:

UPDATE 10/19 3:59PM PDT: The West Coast shards should be back up.

UPDATE 10/19 3:47PM PDT: The login servers should be back up, and we're working on the west coast shards now.

UPDATE 10/19 3:10PM PDT: Looks like the login servers and the west coast shards have been hit again - we're investigating.

UPDATE 10/19 11:58AM PDT: We think we've got a handle on the issue, and we shouldn't see any more substantial downtimes.