Well, the important part in all this is that the pages sent in
were taken seriously, and action was taken, before and without the cries on U'all. If it was not to some peoples' satisfaction in that it was not instantaneous, I can only say this:
Ultima Online, the staff and the franchise itself have suffered _hugely_ in the past from people in the real world pointing a finger and crying "OFFENSIVE!"
It was just that situation that led to GameStop taking EA to court over the in-game use of the name "Zog" during the Seer run Zog Cabal scenario. GameStop
insisted the name "zog" was some off reference to an anti-semetic acronym. GameStop pulled all copies of
UO fromt heir shelves, took EA to court, tied themselves up for half a year(?) and became the joke of the gaming/game store world. The damage was dealt though, to all
UO players.
And all because some moron at GameStop just had to have a witch hunt.
So no, I don't blame the
UO staff for taking their time in these matters. In fact I think it shows professionalism on their part.
Did this person need to be banned or have action taken against them? Absolutely. Undeniably. But these things should never always be immediate given what I've written above. I do wonder though, were the people paging truly offended? Or was it a case of "Let's get someone banned!"
Again, hats off to EA and the staff.